Your privacy matters

Privacy Policy

Effective Date: June 1, 2022
Last Updated: August 8, 2025

At 360 Insurance Solutions, Inc. (“we,” “our,” or “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, and your choices regarding your information.

1. Information We Collect

We may collect the following types of personal information when you interact with us, request a quote, or use our services:

  • Personal identifiers such as your name, phone number, email address, and mailing address.

  • Insurance-related details you provide for quotes or policies.

  • Payment information when you make premium or service-related payments.

  • Communications such as emails, SMS/text messages, or phone calls with our office.

  • Usage data including engagement with our website, forms, and communications.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide insurance quotes, issue policies, and deliver related services.

  • To communicate with you regarding account updates, renewals, and important policy information.

  • To send you promotional offers, if you have provided consent.

  • To improve our services and customer experience.

  • To comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy. Your personal information is never sold or rented to third parties. We only share your information in the following limited ways:

  • Service providers who perform business functions on our behalf (such as payment processors, IT providers, or CRM systems).

  • Insurance carriers and underwriting partners for the purpose of providing insurance quotes and servicing policies.

  • Legal obligations if required by law, regulation, or legal process.

4. SMS/Text Messaging Consent

If you provide your mobile number and consent to receive SMS/text messages from us, you may receive updates about your insurance policies, reminders, or promotional messages.

  • You may opt out of SMS messages at any time by replying STOP.

  • SMS consent is not shared with third parties or affiliates.

5. Your Privacy Choices

You have the right to:

  • Opt out of promotional emails or SMS messages at any time.

  • Request access to or correction of your personal information.

  • Withdraw consent for processing where applicable.

6. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Accessibility of this Policy

This Privacy Policy is:

  • Linked on all web forms near any consent language.

  • Available in the footer of every page on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

360 Insurance Solutions, Inc.
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone Number]

✅ This updated version now:

  • States what information is collected.

  • Explains how information is used.

  • Defines who information is shared with (service providers, carriers, legal).

  • Clearly says “SMS consent is not shared with third parties or affiliates.”

  • Notes accessibility (footer + forms).